Getting Your Local Business Found in Search Engines
Many local businesses around the world are looking to the search engines to help find customers.
The following steps will help these businesses increase the number of visitors to their website and therefore find new customers:
1) Get listed in the Google Local Directory
Google is the biggest player in the search world. When you use Google to search something like "eye doctor New York" or "dentist Fargo" there is typically a top 10 listing of results for local businesses at the top of the page.
Having your local business listed here is the cheapest and easiest way to attract new customers. You can sign up for the Google Local Directory here: www.google.com/local/add. It only takes a few minutes and it’s quite a simple process.
If you’re a bit more web savvy, David Mihm has a very thorough post on increasing your ranking for local listings.
2) Build a great website
What is the purpose of your website?
My guess is that you want more customers to contact you – therefore you should make sure that your contact information is very prominent throughout your website.
The web design on many local websites looks like it’s from the 1990s. If you’re serious about generating clients from your website you should think about getting a new design. In some cases that 1990s look will give your website a trusting “we’ve been around a long time” vibe. This could mean that keeping your current site might not be the worst option (but it probably is!). One thing you can do is look at some of your competitor’s sites and see what they’re doing.
Building out a lot of great features and content will also help your website rank and increase the chance of people linking to your site.
One thing you could do is start a blog and then contribute lots of quality content to it. Don’t just fill the blog with self-promotional garbage either – try to write about things that your customer will be interested in. If you wouldn’t read it, why would your customer?
And don’t forget that contact information.
3) Get the word out about your website
- Tell people about your site.
- Ask friends, family, customers, and suppliers to link to your site where appropriate.
- Add insightful commentary to blogs in your field.
- Submit content to related websites.
- Join a forum related to your industry.
- Submit to some of the better directories (Business.com, DMOZ, Yahoo directory etc)
4) Hire a Search Engine Marketing (SEM) or Search Engine Optimization (SEO) specialist
Professionals in this field can dramatically increase the rankings of your website and bring in highly converting traffic.
A few services they can provide include:
- Adwords campaigns – Adwords are the sponsored ads on the right-hand side when you search for things in Google. SEM professionals can help you decide the best words to purchase and will implement a strategy that will yield a high return on investment (if they know what they’re doing!).
- Website ranking – If you live in small or medium sized city it is usually quite easy to rank your local business for its main search terms. Dentists in larger cities like New York might find that ranking their website is a lot harder than pulling teeth.
- Google Local ranking – As mentioned above, there are a few strategies that you can use to improve your ranking in the local search listings. Implementing these strategies can take some time but finding lifetime customers through search could be a very lucrative way of building a successful local business.
Warning: There are a lot of very poor SEM and SEO companies out there that will do nothing but take your money. At present, word of mouth is the best way to find a SEM or SEO company that will help you generate high converting traffic for your website.
I guess the same could be said of finding a great local business but sometimes word of mouth moves too slow and that’s why we need Google.
Donald Farber works in the field of Search Engine Marketing (SEM). He has worked extensively with local businesses as well as life insurance websites like LifeCover.ca.
Donald lives in Vancouver, British Columbia.



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