Finally I’m back again!
Sigh. It was an agonizing and testing period for the last 5 or 6 days. Ok nothing really dramatic or fatal here, but if you have noticed, there weren’t any postings by me in a while.
The reason was that I couldn’t access my site through my ISP’s connection. It all happened when my host faced a problem at one of their datacentre which resulted in my site being temporarily down.
I discovered the problem at night and immediately inform my host. To their credit, the response was swift and got the site up and running again within a few hours, but the strange thing was that I still couldn’t get into my site over here even though the support staff were telling me that it was loading up fine and quickly over in the US.
The strange thing was that apparently my site could actually be accessed by other local ISPs over here by not my own!
Finally it was revealed in a tcptraceroute test that my ISP’s DNS servers can not resolve my website’s IP address because it experienced a connection problem when it passes through the hop connection at The Planet, a big US-based private dedicated hosting server.
Don’t really know why this is happening nor do I understand the whole connection screwed-up process. But I do know I was pretty frustrated. I couldn’t add new content nor could I make any changes to the site. I felt handicapped. Suddenly, this reminds me of the perils of over-relying on the Internet.
Anyway, I do must give some kudos to the help guy from my ISP, Chin Haw, who patiently attended to my repeated queries. While I was still pretty cheesed off that only my ISP is giving me such problems, the good support rendered did went someway to lessen the extent of my frustration. So once again, credit to the support.
Now that I’m back, expect more value-added articles from me from now onwards. Finger crossed that everything will remain problem free in future. I really hope so!
Back to work!
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