Why Knowing And Segmenting Your Market Is Important

I’ll cut to the chase.
Here’s why knowing your market is important:
- When you understand their fears, frustrations, wants and aspirations, you can offer them a well-suited solution to their problems or needs.
- When you give them what they want, the chances of them turning into your customers become much higher
- Because your have your intimate knowledge of them, you are in a better position to over-deliver value to them.
- With this, they will love you for it. And it will increase your customer loyalty towards you.
And why segmenting your market is crucial too:
- Customers respond better to specific offers
- Customers are happy because they get offers specific to their wants/needs.
- Again, when they are happy, they will stay longer with you.
- You make more profit!
These are a no-brainer right?
Now recently, I had the pleasure of communicating with Linda Morton via email. She is a Professor Emeritus from The University of Oklahoma.
And she is the author of Strategic Market Segmentation.
In her blog, you get the finer points of market segmentation strategies and how to discover what gets your customers ticking.




