Comments on: Customer Is ALWAYS Right – Or Is He?

By: Filipp

Filipp — Mon, 06 Apr 2009 10:37:33 +0000

Sometimes an errand customer just have to be put in place. Just sometimes…

By: ScotlandGuy

ScotlandGuy — Thu, 16 Oct 2008 16:43:26 +0000

The entire reason that I swore off retail completely was because of the fact that the customer was frequently wrong, but would not admit it.

By: Andrey Troy

Andrey Troy — Mon, 03 Mar 2008 09:56:08 +0000

I also think that the customers not always right and agree with you Vancouver Press.

By: Vancouver Press

Vancouver Press — Fri, 15 Feb 2008 16:46:05 +0000

I don’t think customers are always right, however, if you want them to remain customers than you may have to concede they are right.

By: Jag Foo

Jag Foo — Fri, 01 Feb 2008 05:56:58 +0000

Hi CreativeStrokes,

We will still try to remain as tactful as possible, whenever we can.

Worst comes to worst, we just ignore. Then again, we only do this at the very very last resort.

Cheers,
Jag

By: creativestrokes

creativestrokes — Fri, 01 Feb 2008 01:07:19 +0000

no matter he is right or wrong , u need to say he is right so that he can stick to u .

By: Jag Foo

Jag Foo — Wed, 30 Jan 2008 12:04:00 +0000

NationVoice Ventrilo,

Cool sign ain’t it? I wish I can get my hands on one of those too!

Cheers,
Jag

By: NationVoice Ventrilo

NationVoice Ventrilo — Wed, 30 Jan 2008 02:29:47 +0000

I need to get me one of those signs

By: Jag Foo

Jag Foo — Sun, 27 Jan 2008 04:36:29 +0000

Low cost car insurance:

You are right. Like you said, sometimes, business sense just doesn’t allow for this.

A lot of exercising of judgment is needed. Ultimately, while we think for the customer first, it mustn’t be at the greater expense of yourself and your other customers.

That would have been unfair already.

Thanks for letting me know your view!

Cheers,
Jag

By: low cost car insurance

low cost car insurance — Sun, 27 Jan 2008 02:19:06 +0000

I would have to say not. They are not always right. If so some businesses would not make it. Some services just don’t work best this way. Take for example web hosting. If you gave a refund for every little thing that went wrong you would be broke because once in a while you may have an uncontrollable issue. Or car insurance. When was the last time you heard of someone being refunded for car insurance because someone made a mistake on a plan? It just doesnt happen.