6 Signs To Tell If He Doesn’t Give A Hoot To What You Are Saying

If you are a salesman, you may understand that it is vital to learn how to observe your prospect’s body language.

Is he listening to you?

Is he warming up to you?

is he buying your pitch?

Or is he simply plain disinterested? And shutting himself out and away from you?

You need to know. His body language will give you many hints. With that, you will be able to better understand if you are heading in the right direction.

And if you are not, you can prepare yourself to change the angle of your pitch rather than blabber on (a mistake I used to make…and still do sometimes!).

So what are the tell-tale signs?

Let me explain:

• He folds his arm (But could also be that he is feeling cold).
• He takes off and puts his glasses on the table during the conversation.
• He strums his fingers repeatedly on the table (tell-tale sign that he is getting impatient).
• He touches his neck repeatedly (meaning you are being a pain in the neck!).
• He looks over the top of his glasses (he is disapproving of what you are saying).
• He leans his head to one side on his hands (he is bored shitless!),

There.

Have anyone ever done these to you before? Think about it.

And the next time you converse with someone, look out for such body language. Detecting the warning signs early allows you to change your pitch, recover and quickly get yourself back on track again.

I will talk about how to engage the person you are talking to and persuade him to your point of view in my future posts.

Meanwhile, let me know what you think, I’m all ears.

All Success,

[tags]E-MoneyMarketing, persuasion, sales pitch, sales techniques, body language, sales presentation[/tags]

Yep, I see this all the time and quickly move on.

there are 6 steps that I check any client against to see where they are constantly.
The steps are: Attention, curiosity, interest, desire, close, confidence.
when I see a customer drifting, I go back over the ladder to see where they are on it, by asking myself did I create the curiosity,and build it into active interest? did I build that interest intoan all consuming desire to have the product? Did I take too long to close? If so I have to take them back to desire and build it again and then close before boredom sets in again then re assure them that they got a great deal and they won’t regret having made that deal. this tells them that they are dismissed, and any more talking is on their part.(except for have a good day on their part the conversation is usually over then, contracts have been signed, and they are the proud new owners of a brand new whatever.
This has fed my family for at least 2 generations.
Dave

This things happen whether we want it or not. SO I guess, one should be attentive with the signs whether they are listening, interested or not.

Hmm.Looking cool.Thanks a lot.

I wish that more sales people would see that, then realize I am not interested, rather than me getting upset with pushy people.

@Dave:

Those are some good tips there – especially the part on the 6 steps.

Fed your family for 6 generations with this? Nice. Good for you. =)

@Team building games:

Haha…yes…sales people should learn more about this.

Jag

try it – no harm trying it! Heck yeah! :)

Another great post…I find myself doing almost every one of these when I am getting sick of listening to someone!

These are some very helpful tips. When I worked for a major sales company, part of our training included some of these very same tips!

I think its really deferent that provide many hints by body language.I want to learn more about this matter.

I might add:
He’s not looking in your eyes, and he fastly directs his look to surrounding objects – meaning he’s not paying attention.

Helpful tips, indeed. But for a beginner, its hard to spot them. Newbie will see one, maybe two of them, unless he’s a talent. For most people, you learn to recognize them and react accordingly.

But this is something more important then what you have to say, in my opinion. If you know what other side thinks, you can threw in some good lines to cover the trail or open a new topic.

This is good advice. If you do not have their attention, you either need to change your tactic or move on to more interested prospects.

Body language is a strong tool in sales.Beaware of your customer signals.When selling on line note customers needs through their questioning.Listen for doubts and willingness to commit .

Hmm, my boss does those signs all the time when I talk to him. Not a good sign.

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LOL.. you are teaching us how to start a fight. Not bad tips.

@Startlogic:

Oh yeah. Fight it out!

@Welly:

Great. Drop by the blog any time. Glad you learnt something here.

@Sleep Aid:

Now you know what to do the next time you meet your boss. =)

@Ramona:

Indeed. Learning how to read body language is vitally important – especially so if you are a sales person.

@Creatine:

Haha. Yes. Such tell-tale signs are probably taught at most sales training.

@Concepts:

Yes! I missed that. The eyes. If they are not looking at you for most part, you probably boring shit out of him or pissing him off.

Jag

Hello, I looks itself often on these sides over. The Design and the conversion succeeded very much. The articles and their comments very interesting and inspiring. Thank you. Greetings from Germany.

Where ever we speak we should keep a check on the other person whether he is interested in that or not. We should represent in such a way the listen kept him bounded with the topic going on.

There are very good tips. I have found these to be very true.

Body language is an important part of communication which can constitute 50% or more of what we are communicating. If you wish to communicate well, then it makes sense to understand how you can (and cannot) use your body to say what you mean.

I’m reminded to add a word of caution.
One time I was taught to listen to the customer, and if the man said , well I have to check it out with my wife first, then (clearly for laughs, with, not at, the customer) ask oh,does she make the decisions in your family?
I tried to show this to a salesman, he botched it, and the guy hit him in the nose (for real).
Humor is good to use in a sale,but timing is EVERYTHING.
and it’s good to get to know your customer.
It should be included that I use a very low pressure way of selling anything, and am not afraid of letting the customer sleep on it.
I know that some say , If be backs were green backs, we’d all be rich. but a good portion of my closings are people who I respected the value of their time, and let them go (but with a laugh first.)
I guess it boils down to this this, if they like you, and could use your product(even if they don’t really need it) they will usually buy from you. Dave

Helpful tips….I have found that body language is an easy well to tell if someone is really interested in buying from you, or are frustrated with the sale.

What about yawning minute after minute – in your face? That sure is one tell-tale sign, right?

You could also use this to know if a guy is interested in his date or not. Great post!

@ Body characteristics,

You are exactly right. Body language constitue 50% or more on what we are trying to bring across. It is hugely important. The posture, gestures and so on…provides vital clue on telling us what the person is REALLY thinking.

@ Dave:

I like your point about getting the person to make a decision.

Yes, generally if someone likes you, he is much more likely to buy from you. Being amiable and caring to your prospects is very important.

Many act haughty and proud, and in the end, they just fail miserably.

@ Ernesto:

You know what? Sometimes I do that too. To yawn. It’s embarrassing. I try to suppress the yawn though. Good indication that someone may be bored with you. But sometimes, the person may really be tired. =)

@ California Fast Food:

Definitely. If you are out on a date and wanna know your chances, go take a look at his/her body language. And you will know your odds.

Cheers,
Jag

Ah, I thought it was a dating post! Though the same general principles seem to apply between a boyfriend and a potential client. heehee

Awesome points above.

I find that I can quickly turn a bad situation to good one by simply stop talking so much, and start listening to the client. Get then to talk about themselves (which most do) can turn the table around. Also, start to mimic their actions. If he/she leans back into char or crosses one leg, you do the same.

@ Sovereign Life:

You are right. 100%. Get them to talk. The more they talk – the more it is to your sales advantage.

Listen. Talk less. That’s what the best salesman do.

And as your point out, mirror their body language.

Excellent.

Thanks!

Jag

I am going to be more aware of my own body language going forward.

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David Brawns last blog post..Car loans harder to come by

Another decent post on sales skills. Let me add that perhaps instead of trying to initiate a sales meeting witha pitch, or retooling it when you meet some firction, instead engage in dialog that uncovers what your prospect may want to accomplish.

If you engage in dialog about the buyer, align with their desires and needs, then deliver a better way, you will be met with smiles, firm handshakes, and pats on the back.

Kar Goldfield – Sales Training for startupss last blog post..Ask the coach: Well the world was asked but the coach answered

@Karl:

Excellent point. Good to engage the person first. Test a bit of water. Find out what he wants. And then zooming in on that particular hot button.

Thanks for your input!

Cheers,
Jag

Quote from random author: “What is effective in business is also attractive to women”

Most of the signs that a salesman becomes familiar with are the same sign picked up on in dating

Good points. You are better off going with what their body language is telling you than what your script says! I learned that the hard way at a call center I worked for. That was verbal communication but still.

It’s Looking a cool. Thanks a lot

Is it bad if the prospect starts crying? That happened to me last week.

Turned out it had nothing to do with my sales patter tho ;-)

body language is moost important thing in this process in my opinion ofcourse
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body language was my favorite subject in psychology courses, just amazing how accurate it can be
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Great advice. Too often sales professionals feel compelled to talk at their clients rather than listen. It is critical that sales people listen to their clients so that they are able to qualify their greatest fears and desires. Demonstrating a clear understanding of the client’s world is key to accelerating the sales process.

I just want to add: when you have their curiosity, attention,and have built their desire, then ask a closing question,AND SHUT UP ! ( THE FIRST ONE TO SPEAK, LOSES !

I totally get what this article is about, but it is not only true for salesmen and their clients, I use these bodylanguage techniques to clearly express what I’m feeling during a bad date, or some boring event, and possibly get our of the situation sooner than by acting as if I was interested. People inherently pick up on these kind of movements.